FAQ-Frequently Asked Questions

Do I need an account to place an order?

No. First time customers are welcome! All we need is a shipping address and credit card.

Do you offer tiered pricing/ quantity discounts?

Yes, these are outlined in the pricing columns found in our Catalog (see Order page).

What methods of shipping do you offer?

Our default shipping method is typically via UPS Ground or USPS Priority Mail, however we can also ship via FedEx. We also offer expedited shipping services (Next Day, 2nd Day, etc.)

How long do orders take to ship?

For orders that are received by 2pm ET, we typically ship same day. Transit time depends on your location. UPS Ground to any state in the Continental USA is typically within 5 business days.

What is your return policy?

If the item has not been used, or if it is defective, please contact us. We are usually able to process a return or have it returned to one of our Vendors.